MERCHANDISE RETURN POLICY: The French Scene, Inc will gladly exchange or refund items within 5 days of delivery for items new with tags still in place. Worn bras, panties and thongs cannot be returned for health reasons. In order to get proper credit, customers must call 832-534-8064 for a Return Agreement number. You MUST email us your tracking number as part of proper documentation. Please allow up to four weeks for processing. To keep our cost merchandise cost low, you will be required to pay return shipping cost.
ATTENTION: Please include any instructions you have for any exchanges. Also, please call us to provide us with your your credit card number for proper credit (we destroy all numbers once the order has been initially processed.) You will not incur any additional return (shipping to you) shipping charges with exchanges of damage products.
Please note, if merchandise is damaged, worn, tags missing, or stained, no credit will be given.
SITE SECURITY FOR CREDIT CARD PROCESSING
The French Scene, Inc places a high priority on protecting your privacy. Therefore‚ we have put a number of safeguards in place to protect the personal information you provide us while visiting our Web site. All credit card transactions are encrypted with the useal Solutions Security EV SSL Certificate provide by Paypal.
Fraudulent Orders: In the event you place an order with us and decide to dispute the credit card charges or have used a credit card without proper authorization, Web Fashion, LLC d/b/a The French Scene, Inc will prosecute with all legal means of collection. In addition, you will be liable for all fees related to collections, attorney fees, and all delinquent unpaid orders will be assessed interest charges of 2.08% per month or 24.99% annually.
We accept the following credit cards: Visa, MasterCard, Discover, American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
The French Scene, Inc places a high priority on protecting your privacy. Therefore, we have put a number of safeguards in place to protect the personal information you provide us while visiting our Website. As with any other major Website, we track how visitors use our online services. This tracking system tells us on which page you entered our Web site on, what pages you visited, which files you downloaded, how long you visited our site, and the domains or addresses of sites you visited immediately before coming to The French Scene, Inc. We also utilize cookie technology that lets us trace the paths followed by visitors to our site as they move from one page to another. The tracking information or cookie statistics are not associated with you as an individual. It is measured only in an aggregate form.
HOW WE USE OUR TRACKING INFORMATION
The French Scene, Inc uses the tracking information to count the numbers of visitors and the number of documents requested over a period of time. It is also used to evaluate our technical performance and to refine/adjust our online services. We have no desire to capture information about you personally through our tracking systems.
If you elect to participate in surveys or contests conducted on any Web Transitions site, then any personal information you specifically and knowingly provide will become the property of The French Scene, Inc. The same applies if you send E-mail to us. However, The French Scene, Inc has a long-term policy prohibiting the sharing of this data in individual form for any purpose. Personal information is compiled in an aggregate form and may be shared with current or prospective advertising clients to demonstrate the demographics of our visitors. The information may also be used in promotional material or for professional presentations.
EMAILS YOU MAY RECEIVE FROM US
If you provide The French Scene, Inc with your E-mail address, or have done so in the past, we may upon occasion send you E-mail offers. We may use information you have given us to provide a service, ensure proper billing, measure consumer interest in our various services, and inform you about products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources.
These E-mail offers will come exclusively from The French Scene, Inc. However individuals have the ability to stop their information from being used for marketing and promotional purposes by using the opt-out link provided in every email we send out. Users should be aware that when they voluntarily disclose personal information such as user name and e-mail address on any message board, that information can be collected and used by others and may result in unsolicited messages from other posters or parties. Please Note: Make sure you set your email controls to allow emails from shopthelingeriestore.com We are not responsable for any delayed in communications or undeliveried e-mails due to mail controls or bad addresses. All e-mails are answered promptly.
The French Scene, Inc also has a firm policy regarding orders you place with us. All consumer information gathered from you to process an order is held in strict confidence. We do not share consumer information or consumer mailing lists with any outside firms.
By the way, The French Scene, Inc does not knowingly solicit data from minors, nor do we knowingly market to minors.
CHILDREN: Be sure to ask your parents for permission before you send any information about yourself to us or anyone else over the Internet.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
MULTIPLE PRODUCT ORDERS
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
OUT-OF STOCK PRODUCTS
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state.
The french scene, update 15th September 2011